Terms & Conditions

Last Updated: 16 September 2026

Welcome to Mahaveerya Herbals. These Terms & Conditions ("Terms") govern your access to and use of mahaveeryaherbals.com ("Website"), including purchases, accounts, content, products, and other services made available through the Website.

By accessing, browsing, registering on, or purchasing through this Website, you agree to these Terms along with our Privacy Policy, Shipping & Return Policy, Refund Policy, and other policies displayed on the Website.

If you do not agree with these Terms, please discontinue use of the Website.

1. Use of the Website

You may use the Mahaveerya Herbals Website only for lawful purposes and in accordance with these Terms.

We may modify, suspend, restrict, or discontinue any part of the Website when reasonably necessary for maintenance, security, compliance, upgrades, or operational purposes.

We do not guarantee that the Website will always be available, uninterrupted, or error-free.

2. Eligibility

By using this Website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are using the Website on behalf of another person, company, or organisation, you confirm that you have authority to act on their behalf.

3. Account Responsibility

Certain features of the Website may allow or require you to create an account.

When creating or using an account, you agree to:

• Provide accurate and complete information.
• Keep your information updated.
• Maintain the confidentiality of your password and login credentials.
• Not share OTPs or other security information with unauthorised persons.
• Accept responsibility for activity carried out through your account.

If you suspect unauthorised access to your account, please contact Mahaveerya Herbals promptly.

4. Product Information

We make reasonable efforts to provide accurate information about products displayed on our Website.

Product pages may contain information including:

• Product name
• Ingredients
• Directions for use
• Pack size
• Price
• Product images
• General product information
• Warnings or precautions
• Availability

Product packaging, colour, appearance, design, or other presentation details may occasionally differ from images displayed online.

We may correct errors, inaccuracies, or omissions and update product information where necessary.

5. Health & Wellness Information

Information available on Mahaveerya Herbals regarding Ayurveda, herbs, wellness, nutrition, men's health, women's health, or other health-related subjects is provided for general informational purposes unless otherwise specifically stated.

Website content should not be considered a substitute for individual medical diagnosis, treatment, or advice from a qualified healthcare professional.

Customers should consult an appropriate healthcare professional before using a product where they:

• Have an existing medical condition.
• Are taking prescription or other medicines.
• Are pregnant or breastfeeding.
• Have known allergies.
• Are undergoing medical treatment.
• Have concerns about whether a product is appropriate for them.

Never disregard professional medical advice solely because of information available on this Website.

6. Individual Product Results

Results from herbal, Ayurvedic, nutritional, or wellness products may vary between individuals.

Factors such as age, health, lifestyle, diet, existing conditions, medications, dosage, duration of use, and individual response may affect results.

Unless expressly supported and stated otherwise, no specific outcome or timeframe should be considered guaranteed.

7. Pricing

We make reasonable efforts to ensure that product prices displayed on our Website are accurate.

Prices may change from time to time due to:

• Promotional campaigns
• Discounts
• Product updates
• Tax changes
• Business requirements
• Pricing corrections

The applicable price will generally be the price displayed at the time the order is placed, subject to correction of genuine pricing errors and applicable law.

8. Product Availability

All orders are subject to product availability.

A product appearing on the Website does not necessarily guarantee that it will remain available until an order is processed.

If an ordered product becomes unavailable, we may contact you and provide an appropriate resolution.

For prepaid orders that cannot be fulfilled, an eligible refund will be processed according to our applicable refund policy.

9. Orders

Placing an order through the Website constitutes a request to purchase the selected products.

We reserve the right, subject to applicable law, to reject or cancel an order where reasonably necessary because of:

• Product unavailability
• Incorrect pricing
• Incorrect product information
• Payment failure
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Delivery restrictions
• Security concerns
• Legal or regulatory requirements

If we cancel an eligible prepaid order, the appropriate amount paid will be refunded.

10. Payments

Payments may be processed through third-party payment gateways or financial service providers.

Available payment methods may include options displayed during checkout, such as:

• Credit cards
• Debit cards
• UPI
• Net banking
• Wallets
• Cash on Delivery, where available

Payment options may change without prior notice.

Mahaveerya Herbals is not responsible for delays or failures caused solely by banks, payment gateways, UPI providers, or other independent financial service providers, except to the extent required by applicable law.

11. Shipping & Delivery

Orders will be shipped according to our Shipping & Return Policy.

Delivery estimates are provided for convenience and may vary depending on location, courier availability, holidays, weather, operational disruptions, and other circumstances.

Customers are responsible for providing accurate shipping information.

12. Returns, Refunds & Replacements

Returns, refunds, exchanges, and replacements are governed by our applicable Refund Policy and Shipping & Return Policy.

Customers should review these policies before placing an order.

Certain opened, used, consumed, hygiene-sensitive, health, herbal, or wellness products may not qualify for return except where required by applicable law or where the product is damaged, defective, incorrect, or otherwise eligible under our policies.

13. Order Cancellation

Customers should contact Mahaveerya Herbals as soon as possible if they wish to cancel an order.

Cancellation may be possible before an order has been processed or dispatched.

Once an order has been shipped, cancellation may no longer be possible, and the applicable return/refund policy will apply.

14. Promotional Offers & Discounts

From time to time, Mahaveerya Herbals may provide:

• Discount codes
• Coupon codes
• Promotional pricing
• Free shipping
• Product bundles
• Limited-time offers
• Other promotional benefits

Promotional offers may be subject to specific eligibility requirements, validity periods, minimum order values, product exclusions, usage limits, or other conditions.

Unless otherwise stated, promotional offers cannot necessarily be combined.

We may modify or withdraw promotions subject to applicable law.

15. Prohibited Activities

You must not misuse the Mahaveerya Herbals Website.

You must not:

• Engage in fraudulent or illegal activities.
• Attempt unauthorised access to accounts or systems.
• Introduce viruses, malware, or harmful code.
• Interfere with Website security.
• Attempt to disrupt Website functionality.
• Collect customer information without authorisation.
• Use automated systems to abuse Website functionality.
• Infringe intellectual property rights.
• Impersonate another person or organisation.
• Submit knowingly false information.
• Abuse promotions, refunds, returns, or payment systems.
• Use Website content for unlawful commercial purposes.

We may restrict or terminate access where misuse is detected, subject to applicable law.

16. Intellectual Property Rights

Unless otherwise stated, Website content belonging to Mahaveerya Herbals—including its original:

• Text
• Product descriptions
• Graphics
• Logos
• Brand elements
• Photographs
• Videos
• Website design
• Layout
• Software/code
• Marketing materials

—is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, commercially exploit, republish, or create derivative works from protected Website content without appropriate authorisation.

17. Trademarks

Mahaveerya Herbals, its logos, product names, brand elements, and associated marks may constitute trademarks or other protected intellectual property of their respective owners.

Third-party trademarks appearing on the Website remain the property of their respective owners.

Displaying a third-party trademark does not necessarily indicate sponsorship, affiliation, or endorsement.

18. Reviews & User-Generated Content

The Website may allow customers to submit reviews, testimonials, feedback, comments, photographs, or other content.

You must not submit content that:

• Is knowingly false or misleading.
• Violates another person's intellectual property.
• Contains unlawful or defamatory material.
• Contains malicious software.
• Violates another person's privacy.
• Promotes unlawful activity.
• Contains spam or unauthorised advertising.

We may moderate or remove content where reasonably necessary.

19. Third-Party Links

The Website may contain links to third-party websites, payment services, social-media platforms, or other external resources.

These external websites are operated independently.

Mahaveerya Herbals does not control their content, availability, privacy practices, or security.

Customers should review the applicable policies of third-party websites before using them.

20. Website Availability

We aim to maintain reliable Website availability but cannot guarantee continuous or uninterrupted access.

Temporary interruptions may occur because of:

• Website maintenance
• Server issues
• Software updates
• Security measures
• Network outages
• Technical failures
• Events outside our reasonable control

We may modify, suspend, or discontinue Website features where reasonably necessary.

21. Disclaimer

The Website and its content are provided subject to applicable law.

While we make reasonable efforts to maintain accurate and current information, errors or omissions may occasionally occur.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Mahaveerya Herbals will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of, or inability to use, the Website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify Mahaveerya Herbals against third-party claims, losses, or liabilities arising from your:

• Unlawful use of the Website
• Material violation of these Terms
• Infringement of third-party rights
• Fraudulent activity

This provision does not apply where prohibited by applicable consumer law.

24. Privacy

Your use of the Website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, processed, and shared when you interact with Mahaveerya Herbals.

We encourage you to read the Privacy Policy carefully.

25. Changes to These Terms

Mahaveerya Herbals may update these Terms & Conditions periodically to reflect changes in:

• Website functionality
• Products and services
• Business operations
• Payment methods
• Legal requirements
• Security requirements
• Company policies

Updated Terms will be published on this page along with the revised Last Updated date.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. Governing Law

These Terms & Conditions are governed by the laws of India.

Any dispute relating to these Terms, Website use, or transactions will be handled in accordance with applicable Indian law.

The specific court jurisdiction should correspond to the legally appropriate jurisdiction for Mahaveerya Herbals and should be inserted after confirming the company's registered/business location.

28. Entire Agreement

These Terms, together with our:

• Privacy Policy
• Shipping & Return Policy
• Refund Policy
• Other policies and conditions displayed on the Website

constitute the applicable terms governing your use of the Website and purchases through Mahaveerya Herbals, subject to applicable law.

29. Contact Us

For questions regarding these Terms & Conditions, orders, payments, Website usage, or related concerns, please contact:

Our customer-support team will assist you with your query.